Impro

Per our Data Protection Addendum, Impro.ai will, to the extent required under applicable Data Protection Laws, notify Customers without undue delay after becoming aware of the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data processed on behalf of the Customer.

Our privacy policy located at: https://impro.ai/privacy-policy/ provides a detailed description of how customer data is used. In addition, all our contracts include a Data Processing Addendum to address GDPR and CCPA requirements.

Due to the nature of the coaching process, participants may share a wide range of personal information at their discretion. The amount and nature of personal data they share is at the participant’s discretion and Impro.ai does not have the ability to limit how much data a participant chooses to share. For this reason, our privacy policy and practices are designed to account for the possible sharing of a wide variety of personal data.

Currently, participant data is stored only in the United States. Although it is currently in our roadmap, at present time we do not have the ability to restrict data residency to specific regions or countries.

Our internal data retention policy provides specific maximum retention periods that vary according to the specific data sensitivity and the legal, regulatory and/or business requirements that apply to each data category. Once records of personal data are no longer necessary or relevant for business or legal purposes, Impro.ai will anonymize/de-identify or securely destroy any such records.