The organization has implemented a Business Continuity and Disaster Recovery (BCDR) Policy to minimize the impact of disruptions and ensure the continuation of business operations in the face of disasters or unforeseen events. This policy aims to identify essential business processes, prioritize resources and actions, and establish a framework for effectively responding to emergencies. Having a BCDR Policy in place makes the organization better prepared to handle unexpected incidents and recover more efficiently.

Business Continuity and Disaster Recovery Plan - A Business Continuity and Disaster Recovery (BCDR) plan is in place to ensure the organization is prepared to respond to and recover from unexpected events that may impact its operations.

Business continuity and disaster recovery tests are completed at a minimum annually to evaluate the effectiveness and readiness of the organization’s plan for responding to and recovering from disruptive events, such as natural disasters, cyberattacks, or equipment failures.

Resilient processing capabilities are implemented using PaaS services to allow continued business operations. The platform is built upon Azure serverless technology, which provides an uptime SLA that meets or exceeds business requirements.

System backup testing is completed to ensure the effectiveness and reliability of all critical backups. This testing aims to ensure that backups can be successfully restored in the event of a data loss or system failure.

Backups for production data and critical business systems are performed at least daily and kept logically separate from original data with access limited to authorized personnel.